Terms and Conditions (For Partners) - DayDreamHub | day use

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Terms and Conditions (For Partners)

Day Dream Hub.com LLC Partner Facility Listing Terms

Article 1 (Scope)
These Terms of Use (hereinafter referred to as “Terms”) govern the use of this online travel service (hereinafter referred to as “Service”) and the relationship between Day Dream Hub.com LLC (hereinafter referred to as “DayDreamHub”) and partners providing facilities (hereinafter referred to as “Partner”) through the DayDreamHub booking platform. These Terms apply to all activities conducted by Partners through DayDreamHub.

Article 2 (Registration of Partner Provider)
Only facilities that have entered into an agreement with DayDreamHub can post information on this Service. To register as a Partner Provider, the Partner must agree to these Terms, submit the required registration information to DayDreamHub (e.g., facility name, location, contact person’s information, detailed information about the facility), and receive approval from DayDreamHub. To be approved, the Partner must operate legally (e.g., possess a valid business license) and meet safety and cleanliness standards (e.g., comply with local health regulations).

Article 3 (Listing Conditions)
Partners must operate legally and meet safety and cleanliness standards. Partners must provide facilities and services that allow for day-use or overnight stays, and must provide the following detailed information:

  1. Photos of rooms
  2. Description of the facility (e.g., room types, amenities, etc.)
  3. Available hours
  4. Pricing plans and taxes
  5. Facility location and access methods
  6. Upon request from DayDreamHub, documentation proving compliance with safety and cleanliness standards (e.g., health inspection reports, fire safety certificates)

Article 4 (Payments from Guests)
Payments from guests will be collected by DayDreamHub through prepayment. The fees collected by DayDreamHub include room charges, consumption tax, and service charges. Additional charges incurred at the facility, such as extra services or local taxes, must be collected at the facility. Upon request, facilities can change the payment setting to allow for on-site payments.

　Payment Process:

  1. Prepayment: DayDreamHub will collect payments from guests in advance and notify the facility of the guest’s information, the service fee, and the amount to be paid to the facility by the day of use. The amount paid to the facility will be the total sales minus the service fee. For reservations made the day before or on the day of use, payment will be made within 2-3 days after the use date.
    • ＊In cases other than payment via Virtual Credit Card (VCC) information sharing, the deposit of the facility’s sales may be delayed depending on the payment method.
  2. On-site Payment: If on-site payment is selected, the facility will collect the sales (the price of the plan listed on DayDreamHub in local currency plus taxes and service charges) from the guest on the day of the reservation. DayDreamHub will calculate the service fee at the beginning of the following month and notify the facility. When the total service fee exceeds $50, an invoice will be issued, and the facility will transfer the amount to the designated bank account.
    • ＊On-site payment is recommended for facilities with high vacancy rates and minimal impact from no-shows, as the collection of cancellation fees may not be possible.

Article 5 (Obligations of Partners)
Partners are obligated to keep their facility information accurate and up-to-date. This includes facility name, location, contact information, available hours, pricing plans, facility descriptions, amenities, photos, etc. Partners must continue to meet the listing conditions outlined in Article 3. Failure to comply may result in disputes with guests, and DayDreamHub reserves the right to remove the facility from the Service or terminate the agreement.

Penalties for Violations:

  1. A warning will be issued for the first violation.
  2. Temporary suspension of listing will be enforced for the second violation.
  3. Termination of the agreement and removal from the Service will be enforced for the third violation.

Article 6 (Commission)
DayDreamHub will receive 10% of sales from the Service as a commission.

Definitions:

  • “Sales from the Service”:
    The price of the plan (room) listed on DayDreamHub in local currency plus taxes = the amount paid by the guest via the Service.
  • “Commission”: 10% of “Sales from the Service”.
  • “Facility’s Sales”: “Sales from the Service” minus the “Commission”.

　Example: Example: In the case of a hotel plan in Thailand:

  • Plan Price: 50 USD (1800 THB)
  • Taxes and Service Charges: 10%
  • “Sales from the Service” 50 USD * 1.1 = 55 USD / 1800 THB * 1.1 = 1980 THB
  • “Commission” 55 USD * 0.1 = 5.5 USD / 1980 THB * 0.1 = 198 THB
  • “Owner’s Sales” 55 USD – 5.5 USD = 49.5 USD / 1980 THB – 198 THB = 1782 THB

　Settlement of Commission and Facility’s Sales

　Prepayment:

  1. DayDreamHub will receive the payment from the guest.
  2. DayDreamHub will notify the facility of the guest’s information, the service fee, and the amount to be paid to the facility by the day of use. The amount paid to the facility will be the total sales minus the service fee. For reservations made the day before or on the day of use, payment will be made within 2-3 days after the use date.
    • ＊In cases other than payment via Virtual Credit Card (VCC) information sharing, the deposit of the facility’s sales may be delayed depending on the payment method.

　On-site Payment:

  1. The facility will collect the sales (the price of the plan listed on DayDreamHub in local currency plus taxes and service charges) from the guest on the day of the reservation.
  2. DayDreamHub will calculate the service fee at the beginning of the following month and notify the facility.
  3. When the total service fee exceeds $50, an invoice will be issued, and the facility will transfer the amount to the designated bank account.

Article 7 (Reservations and Cancellations) Cancellation Policy:

  • Partners can set their own cancellation policy.
  • If no policy is set, the cancellation policy determined by DayDreamHub will apply, and the collection of “Commission” and payment of “Facility’s Sales” will be handled according to the payment method. DayDreamHub’s cancellation policy is as follows: “Cancellations made up to 24 hours before the start time (local time) of the booking are free; thereafter, a 100% cancellation fee applies.”

　On-site Payment:
DayDreamHub only registers credit card information for prepayments; therefore, for on-site payments, the collection of cancellation fees may not be possible. It is recommended to select prepayment as the default option. If desired, on-site payment can be selected, but this option should only be chosen by facilities with high vacancy rates and minimal impact from no-shows.

　Guest No-shows and Same-day Cancellations:
For plans with on-site payment, if a guest no-shows or cancels on the day of the reservation and the cancellation fee cannot be collected, DayDreamHub will not charge the partner for the “Commission” or the cancellation fee. In this case, the partner must promptly report the issue to DayDreamHub. If the cancellation fee can be collected either through prepayment or by some means in the case of on-site payment, the “Commission” will apply to DayDreamHub.

　Partner Cancellations:
Partners are expected to refrain from canceling confirmed reservations. If a partner cancels a confirmed reservation due to their own circumstances, the usual “Commission” (10% of “Sales from the Service”) will be charged.

Article 8 (Reviews)
After using the facility, guests can post reviews and ratings about the facility. Posted reviews are public and can be referred to by other users. Partners cannot request rebuttals or corrections to posted reviews. However, if a review contains significant slander, false information, or inappropriate content, the partner can request DayDreamHub to review and consider the removal of the review.

Review Removal Process:

  1. The partner submits a removal request to DayDreamHub’s customer support.
  2. DayDreamHub reviews the submitted request and assesses the content of the review.
  3. DayDreamHub decides whether to remove the review and notifies the partner. If necessary, the review will be removed.

Article 9 (Intellectual Property Rights)
Information such as photos and text that the partner posts on this site must be protected by the partner’s own intellectual property rights or they must have obtained appropriate permission to use it. The partner guarantees that they have obtained all rights, permissions, and consents to post such information on this site. Additionally, DayDreamHub may use the images, texts, logos, etc. used on this site for promotional purposes of the partner’s facility (e.g., marketing materials, advertisements, social media posts).

Handling of Content:

  1. All content (photos, text, logos, etc.) posted by the partner grants DayDreamHub the right to use it in this Service and related promotional activities.
  2. The partner guarantees that the posted content does not infringe on third-party intellectual property rights.
  3. DayDreamHub reserves the right to edit, modify, or delete content as necessary.

Article 10 (Usage Restrictions and Registration Removal)
If DayDreamHub determines that the partner has committed any of the following actions, it may restrict the use of the Service or delete the registration.

  1. Engaged in fraudulent activities against the Service (e.g., providing false information, stealing information from other facilities)
  2. Canceled use after customers have used the facility (e.g., falsifying usage records)
  3. Unreasonably inconvenienced members or third parties in the use of the Service (e.g., unauthorized cancellations, excessive charges, inappropriate behavior)
  4. No longer meets safety or cleanliness standards (e.g., persistent deterioration of hygiene conditions, unsafe facility conditions)
  5. Received repeated complaints from customers without improvement (e.g., poor service quality, bad staff behavior)
  6. Other actions that DayDreamHub deems to disrupt the operation of the Service (e.g., continuous violations of the Terms, legal violations, failure to share DayDreamHub reservations with staff)

Notification and Opportunity for Improvement:

  1. DayDreamHub will notify the partner of the violation and provide specific instructions for improvement.
  2. The partner must take corrective actions within the specified period after receiving the notification.
  3. If there is no improvement within the specified period, or if a significant violation is discovered, DayDreamHub will enforce usage restrictions or registration removal.

Article 11 (Changes and Termination)
DayDreamHub reserves the right to change the listing information of the partner. For adjustments related to pricing, available hours, currency, etc., DayDreamHub will notify the partner in advance. For other information not directly related to reservations, DayDreamHub may change the information without prior notice to the partner. If the partner violates these Terms, DayDreamHub reserves the right to terminate the listing. Changes to these Terms will be announced by DayDreamHub.

If the partner wishes to terminate the agreement, they must notify DayDreamHub via email or other methods (e.g., WhatsApp, LINE). Upon confirming the partner’s intention to terminate, DayDreamHub will send a “Termination Agreement” to the partner. The partner must fill out the “Termination Agreement” and submit it to DayDreamHub. DayDreamHub will process the termination and notify the partner accordingly.

　Method of Indicating Termination Intent:

  1. The partner notifies DayDreamHub of their intention to terminate via email or messaging methods such as WhatsApp, LINE.
  2. DayDreamHub confirms the partner’s intention and sends the “Termination Agreement” to the partner.
  3. The partner completes the “Termination Agreement” and submits it to DayDreamHub via email or messaging methods.
  4. DayDreamHub processes the termination and notifies the partner accordingly.

Article 12 (Legal Measures)
If the partner violates these Terms or if DayDreamHub suffers damages related to the use of the Service, DayDreamHub may take legal action against the partner. This includes claims for damages and suspension of listings. If a partner’s violation of these Terms causes damages to a third party, the partner must compensate for the damages at their own expense and responsibility.

　Notification and Opportunity for Improvement:

  1. DayDreamHub will notify the partner of the violation via email or messaging methods such as WhatsApp, LINE.
  2. The partner must take corrective actions within the specified period after receiving the notification.
  3. If there is no improvement within the specified period, or if a significant violation is discovered, DayDreamHub will take legal action.

Article 13 (Governing Law and Jurisdiction)
The interpretation and application of these Terms, as well as any disputes arising from the use of the Service, shall be governed by the laws of Georgia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the designated courts of Georgia.

These Terms apply to all matters arising from the use of this Service by the partner, including all contracts, warranties, and out-of-court dispute resolutions. Matters not covered by these Terms will be governed by applicable law in Georgia.

Day Dream Hub.com LLC
Georgia, Tbilisi, Nadzaladevi district, Kursebi St., N 15